● Attempting to withdraw without betting or under the minimum amount: You can check limits for deposits and withdrawals at https://support.blaze-help.com/hc/en-us/articles/11439347294236-Payment-Methods
● Attempting to withdraw bonus money: To withdraw, you first need to convert your bonus money into real money. See how much you still need to bet to convert the bonus into real money at https://blaze.com/en/bonuses
● Having registered incorrect data in Blaze: Check the CPF by selecting the pix option in https://blaze.com/games/crash?modal=cashier&type=fiat_withdrawal. Other data can be seen at https://blaze.com/en/account/profile/personal and https://blaze.com/en/account/profile/info. To change data, go to http://support.blaze-help.com/hc/articles/360007766358
● Attempting to withdraw without verifying documents: Check if any documents are missing in https://blaze.com/en/account/documents. After submitting a document, wait for two days for it to be approved.
● Entering the wrong details or entering the branch in the bank account field and vice versa: Contact your bank to confirm them, or check your details on your payment provider's app/website and enter them exactly as they appear there.
● Trying to withdraw to another person's account: Use your own account. If you do not have one, create one in a digital bank; it only takes a few days.
● Not having your CPF set as your PIX key: In order to make a withdrawal via Pix, you must first register your CPF as a Pix key via your banking application. Check on https://support.blaze-help.com/hc/en-us/articles/360018908317 how to do it.
● Having your bank account or your CPF blocked: In these cases, please contact your bank's customer support to solve it.
● To withdraw through a Skrill account, check if the email registered is exactly the same as registered on Blaze. Capital letters and typos on your skrill account may interfere with the withdrawal process. You can check on Skrill platform how to update your personal details, if needed, on https://www.skrill.com/en/support/question/35/.
● Certify that you're always using your own payment methods. If you deposited with someone else's account or card, please follow the procedure described in: http://support.blaze-help.com/hc/articles/360019007678
● If none of the reasons above apply to you or if you have any questions, please contact us through our live support for faster responses. Chat: https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=blazeltd.zendesk.com