FAQ
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Account
- How do I open an account at Blaze?
- Can I have more than one account at Blaze or transfer mine to someone else?
- How do I turn off my subscription to the Blaze newsletter and promotions?
- What currencies does Blaze support?
- How do I permanently close my account?
- What if I have forgotten my username or password or just want to change them?
Verification
- Why do I need to verify my account, and send in my documents?
- Which documents are accepted as a proof of ID?
- Which documents are accepted as proof of address?
- How long does document verification take?
- How do I know if my documents have been verified?
- Is it safe to upload my documents to Blaze?
Deposits & Withdrawals
- How long does a deposit take to show up on my Blaze account?
- What is the minimum or maximum I can deposit?
- What is the minimum or maximum I can withdraw at once?
- I have made a withdrawal from Blaze. When will I receive my money?
- Does Blaze charge any fees for deposits or withdrawals?
- How can I cancel my deposit?
Rewards
Levels & Ranks
Bonuses
- I have real money balance and bonus balance. What is the difference?
- My bonus balance disappeared, what happened?
- Where can I view my active bonuses?
- Where can I see how much I still need to wager for my bonus to be transferred into real money?
- I have an expired bonus still active, does that affect me?
Games
- New on the site? Learn how to start playing here.
- What is Crash, and how do I play it?
- What is Double, and how do I play it?
- What is this Spinner game everyone is talking about, and how do I participate?
- Can I play the games with both real and bonus money?
- What happens if I have lag or lose my connection during the games?