If you can't deposit, you might already have a Blaze account, even if it's closed, or you get a message about your "tax ID": You can't have multiple accounts. Let us know in the chat to request that the old account be reopened, and the new one closed. Chat:
https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=blazeltd.zendesk.com
If you don't know where to click to deposit, check our article on getting started with Blaze, http://support.blaze-help.com/hc/en-us/articles/4414506518929.